Beyond risk & compliance
Reducing your risk and enhancing compliance
With our clients, Roland|Criss has established a tradition of trust spanning more than 25 years. This gives us a thorough understanding of how our clients are affected by risk and regulatory obligations. Using our unique blend of industry expertise, in-house technology, and cutting-edge abilities, we provide managed services that enable you to achieve results at scale.
Fiduciary responsibilities carry significant legal weight. Breaches of fiduciary duty represent one of the most substantial litigation risks facing organizations and their leadership. At Roland|Criss, we understand that the stakes couldn’t be higher—your reputation, financial stability, and future success all hang in the balance when fiduciary obligations are called into question. Our specialized team provides comprehensive defense strategies built on decades of experience, equipping clients with the foresight, tools, and representation needed to navigate these challenges effectively. We don’t just respond to litigation; we help you build resilience against it in three major litigatin risk categories.
Excessive Fees
The landscape of fee litigation continues to evolve with courts increasingly scrutinizing whether fiduciaries have fulfilled their obligation to ensure reasonable compensation structures. Organizations facing allegations of excessive fees often confront not only substantial financial liability but also damaging publicity that can erode stakeholder confidence.
Data Security
The digital transformation of fiduciary operations has introduced unprecedented cybersecurity considerations, with data breaches increasingly forming the basis for breach of fiduciary duty claims. When sensitive information is compromised, fiduciaries face allegations that they failed to implement adequate safeguards to protect the assets and information entrusted to their care.
Governance Violations
Governance documentation serves as both shield and sword in fiduciary litigation, with deviations from established policies often becoming central to plaintiffs’ claims of breach. Non-compliance with governance frameworks—whether through inconsistent application, outdated procedures, or inadequate oversight—creates significant vulnerability to claims that fiduciaries failed to follow prudent processes.
Our firm brings unparalleled expertise in vendor’s fee structures, benchmark comparisons, quality of service evaluations, and documentation strategies that help our clients show their conformance to the “reasonable fee rule.”
Our specialized team combines regulatory knowledge with technical skills to help clients monitor their vendors’ capabilities from the inside out. Our tracking technology follows service providers and their subcontractors online 24/7. It is an accurate predictor of the likelihood of a vendor’s data breach.
Our firm excels at conducting assessments of retirement plan governance structures, identifying potential gaps in how the plan’s rules are acted upon before they become litigation risks, while developing customized documentation systems that evidence fiduciary diligence.
Digitizing Risk Management
Digitization provides unprecedented opportunities to enhance risk management strategies, ensure compliance, and optimize service to plan participants. Our integration of technology in managing the fiduciary role for employee benefit plans is groundbreaking.
By embracing a more strategic approach—employers and ultimately transform fiduciary duty into a driver of long-term value.
HR leaders have the opportunity to influence excellence on a broad scale within their organizations by developing and sustaining a culture of risk awareness. But new skills and standardized methods are needed to drive change.
Master Risk. Gain Advantage.
We help clients sharpen their prudence.
Prudent management requires a comprehensive vision and know-how born of experience. Risks for employers and fiduciaries of employee benefit plans are intertwined with operations and compliance factors. These factors are the foundation of our solution:
- Vendor management
- Regulatory compliance (ERISA, IRC, and the CAA)
- Cybersecurity
- The plan’s governance rules
- Conflicts of interest
- Fees paid for services
- Legal defense features

