Energizing efficient management
Optimizing management through four fiduciary disciplines
Our approach to employee benefit plan management is built on four core disciplines that work together to create a comprehensive management framework that conforms to fiduciary standards of care.
Establishing clear roles, responsibilities, and decision-making processes to ensure fiduciary duties are fulfilled and compliance is maintained.
Implementing efficient operational processes to manage day-to-day plan activities, participant services, and vendor relationships.
Developing a sound investment decision-making process, monitoring advisors and money managers, and ensuring prudent management of plan assets for long-term growth.
Establishing robust risk management frameworks, compliance protocols, and audit processes to protect plan assets and participants.
Roland|Criss’ Fiduciary Management Framework
Committee Structure
Establish well-defined committees with diverse expertise from finance, HR, legal, and operations to address the full spectrum of plan governance requirements.
Charter & Documentation
Create comprehensive committee charters that codify roles, responsibilities, and standardized protocols for meetings, documentation, and decision-making.
Management Calendar
Implement a structured activities calendar that ensures regular oversight of both investment performance and critical administration and compliance activities.
Our Approach
We tailor our approach to your retirement or health care plan’s unique needs, culture, and challenges. Through a practical, hands-on partnership, we drive sustainable management practices. Our focus is on making transformation stick—empowering your people through targeted coaching and structured methods to unlock their full potential.
By combining proven methodologies with data, algorithms, benchmarks, and deep industry insights, we help you build a future-ready operating model—one that ensures long-term resilience across the regulatory and legal landscape and the agility to adapt in a rapidly evolving, sustainability-driven world.
Technology is the enabler of your transformation. We selected tools from a robust ecosystem of proprietary solutions and trusted partners. And we help you harness the full power of digitization, extracting transformative insights from your data and your third-party service providers to drive smarter decisions and greater impact.
Beyond the Checklist
Fulfilling fiduciary duty in employee benefit plans is often reduced to a series of tasks: file the right forms, meet deadlines, document decisions. While these are essential, true fiduciary excellence requires going beyond the checklist.
Regular process assessments are essential for sustaining high standards in management practices. By identifying inefficiencies and reinforcing strengths, these reviews help organizations stay agile, accountable, and aligned with their strategic goals.
The Employee Retirement Income Security Act (“ERISA”) does not describe how to satisfy its vague fiduciary principles, so how do employee benefit plan managers know if they’re doing the right things the right way?
Sucess Stories
See how our management framework has helped organizations transform their employee benefit plan fiduciary practices.
“I really appreciate Roland Criss. You guys take a load off my plate and I have complete trust in you and your team.”
-V.P. of Finance, law firm
“You always demonstrate patience when it comes to explaining all of the nuances of 401(k) plan management and present it in a way that is comprehensible. Additionally, you are always willing to work directly with our managing director to problem solve on our behalf. We would not be able to manage our complex plan without Roland Criss!”
-Manager of People & Culture, credit union
Adopt Proven Management Practices
We make employee benefit plan operations easier.
Efficient operations enhance strategic planning by optimizing resources, improving data insights, boosting agility, engaging employees, saving costs, and managing risks.
By focusing on those elements inherent in employee benefit plans, we help our clients create a strong foundation for strategic planning that drives long-term success.
