History of Our Firm

HIGHLIGHTS

We have a long and successful track record of delivering value-added risk management services to our clients.

2023

Third-Party Risk Management (“TPRM”)

Employers that sponsor employee benefit plans must deal with the dangers of using third-party service providers. In response to the growing risks emanating from those sources, we added a series of internal controls to our ERISA 3(16) plan administration program that intensifies supervision of vendors’ fees and their use of subservice providers.
 

2022

Fiduciary Skills Resources

We innovated two online communities for our clients. My Fiduciary’s Forum enables skill growth and collaboration among members and identifies tactics they can use to maintain their effectiveness. The purpose of The EBP Cybersecurity Forum is to enable executives who oversee their enterprises’ employee benefit plans to develop and execute data security practices that meet regulatory standards and ensure safety and excellence for all stakeholders.
 

Cybersecurity

We added Artificial Intelligence (“AI”) aided vendor tracking to Cyber-ProtectRC. Version 3.0 examines the network security capability of employee benefit plan service providers in real-time 24/7 using ten factors and summarizes the results quarterly.
 

2021

Plan Administration

We incorporated new fiduciary practices in the controls framework used by our clients in order to align their management systems with emerging regulatory and third-party oversight challenges.
 

2021

Cybersecurity

Chaired the Employee Benefit Plan Cybersecurity Working Group and developed a solution to the need for retirement plan sponsors to conform to the cybersecurity guidelines introduced by the Employee Benefits Security Administration (“EBSA”). and began implementation of Cyber-ProtectRC in the third quarter.
 

2018-2019

Automated Fiduciary Management System

Developed a cloud-based fiduciary workflow management system using the internal controls framework that drives  FiduciaryGRC™; our firm’s  governance, risk management, and compliance program that we innovated in 2016.
 

2016

Risk Management Framework

Introduced for ERISA plan sponsors FiduciaryGRC™, the first computer-based management framework to incorporate all four disciplines imposed by ERSIA’s standards of care; governance, administration, investments, and controls.
 

2014

Fiduciary Excellence Rating

Conducted the first Qualified Plan Review Rating™ (“QPR Rating™”) to employ the fiduciary standard Retirement Plan Administrator: Scope and Conduct.
 

2012

Cost Compliance Assurance

Introduced an assessment for retirement plan sponsors to help them meet the compliance requirements of a new cost containment law imposed by ERISA Regulation 408(b)(2).
 

2011

Foundations and Endowments

Initiated the Charitable Trust Leadership Forum, a nonprofit industry think tank focused on improving stewardship competency for donor-driven organizations.
 

2010

Fiduciary Standards

Roland|Criss provided leadership to a task force of nonprofit industry executives that resulted in the development of a fiduciary standard titled Stewardship Excellence Guidelines for Endowments and Foundations.
 

2009

Public Pensions

Conducted the first fiduciary practices assessment of a U.S. public pension against the Management of Public Employee Retirement Systems Act (“MPERS”).
 

2007

Global Leadership Council

Led the formation of the Investment Fiduciary Leadership Council, Inc., with membership on four continents.
 

2006

Certification Assessments

Selected by CEFEX to conduct the first global assessments of investment managers, investment advisors, investment stewards, and recordkeepers for certification.
 

2005

Risk Advisory Counsel

Pioneered the Investment Steward Practices Rating™ (ISP Rating™), which in an earlier regulator environment helped fiduciary organizations learn how well their practices align with relevant laws and best practices and how to improve.
 

2004

Data Security

Using emerging Internet technology, developed Netdoc.rc, an encrypted electronic document storage and retrieval system for our clients’ use.
 

2002

Fiduciary Governance

Initiated our first engagements as an independent ERISA section 3(16) plan administrator and introduced FiduciaryPLUS™, the first comprehensive governance, compliance, and risk management system for U.S.-based corporate retirement plan sponsors.
 

2000

Training and Development

Established the Trustee Training Institute for retirement plan sponsors, aligning its programs with the Global Fiduciary Standard of Excellence developed by the Foundation for Fiduciary Studies.

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